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Frequently Asked Questions


Luggage Storage

Need help storing your luggage after check-out? We offer daytime storage for reasonable luggage at no cost. Enjoy your remaining time in Hong Kong baggage-free! Kindly note that this is not applicable for group reservations.

Late Check-Out

For late check-out requests, kindly enquire at the Front Desk. Charges may apply.

Non-Smoking Policy

For the comfort of all guests, smoking is strictly prohibited throughout the Hotel.

Security

The Hotel is patrolled by security officers 24/7 as well as monitored via CCTV in all public areas. From midnight to 6am, the Hotel can only be accessed via the main entrance with a valid room key card.
 

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